Privacy Policy for Merlitek Systems LLC

Last Updated: March 2026

Merlitek Systems LLC ("we", "our", or "us") operates the Merlitek Systems website and provides automation, marketing systems, and software solutions designed for pet grooming businesses.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Business information
• Appointment booking information
• Website usage data

Information may be collected when you:

• Fill out a contact form
• Schedule a call
• Request information about our services
• Interact with our website

How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Schedule consultations
• Communicate with potential clients
• Provide customer support
• Send service updates or important information
• Improve website performance

Mobile information sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS & Communication Consent

By providing your phone number, you consent to receive communication from Merlitek Systems LLC including:

• Appointment reminders
• Service notifications
• Follow-up messages
• Business communications

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any message.

You may also opt out of email communications at any time by using the unsubscribe link included in our emails.

SMS Communications

By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Merlitek Systems regarding service updates, support communications, and promotional offers. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us through our website.

Data Protection

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We may use third-party services to operate our business including:

• GoHighLevel
• SMS and communication providers
• Scheduling software
• Payment processors

These providers may collect and process information as required to deliver services.

We do not sell, rent, or trade your personal information to third parties.

Cookies and Website Analytics

Our website may use cookies or analytics tools to better understand website traffic and improve user experience.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information

To do so, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

Merlitek Systems LLC
Bloomington, Illinois
[email protected]