Terms and Conditions for Merlitek Systems LLC

Last Updated: March 2026

These Terms and Conditions govern the use of the Merlitek Systems website and services. By accessing this website or using our services, you agree to the following terms.

Services

Merlitek Systems LLC provides marketing automation systems, websites, communication tools, and business automation solutions designed for pet grooming businesses.

Services may include:

• Automated booking systems
• Customer communication systems
• Review automation
• Customer reactivation systems
• Website design and marketing tools

Services may be updated, modified, or expanded at any time as our platform evolves.

SMS Communications
By providing your phone number, you agree to receive SMS messages from Merlitek Systems regarding services, support, and appointments. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].
You must be 18 years or older to use SMS services.

Carriers are not liable for delayed or undelivered messages.

Use of Website

Users agree to use the Merlitek Systems website and services only for lawful purposes. You agree not to misuse the website, attempt to disrupt service operations, or access systems without authorization.

No Guarantee of Results

While our systems are designed to improve business efficiency and client communication, Merlitek Systems LLC does not guarantee specific revenue, business growth, or marketing outcomes.

Results depend on how the systems are implemented, how consistently they are used, and external market conditions.

Payment Terms

If purchasing services or subscriptions:

• Payments are billed according to the selected service plan
• Subscription services may renew automatically unless canceled
• Payment terms will be provided during purchase or service agreement
• Failure to complete payment may result in suspension or termination of services

Client Responsibilities

Clients are responsible for:

• Providing accurate business information
• Maintaining access to their accounts
• Following applicable laws related to customer communication and marketing
• Ensuring they have proper consent from their customers before sending automated communications

Third-Party Services

Merlitek Systems LLC may utilize third-party platforms and service providers to deliver services. These may include CRM systems, messaging services, scheduling tools, or payment processors.

We are not responsible for service interruptions, outages, or issues caused by third-party platforms.

Limitation of Liability

Merlitek Systems LLC shall not be held liable for:

• Loss of business revenue
• Technical interruptions
• Third-party service outages
• Client misuse of provided systems

To the fullest extent permitted by law, our total liability shall not exceed the amount paid by the client for services provided.

Intellectual Property

All website content, automation systems, materials, and service frameworks provided by Merlitek Systems LLC remain the intellectual property of Merlitek Systems LLC unless otherwise agreed in writing.

Termination

Merlitek Systems LLC reserves the right to suspend or terminate services if these terms are violated or if services are used in a way that violates applicable laws.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois.

Changes to Terms

Merlitek Systems LLC may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of the updated terms.

Contact

Merlitek Systems LLC
Bloomington, Illinois
[email protected]